Patients with an effective Japanese public health insurance

Reception

In principle, we do not accept first-time visitors. Please make the first appointment through Kobe University Hospital or other medical institution (not by patients directly).

Medical interpretation service

In principle, we requires foreign patients to visit the hospital with a medical interpreter. We requests a designated or trained medical interpreter even if a patient has their own interpreter or someone proficient in Japanese. There is a risk of misinterpretation due to a lack of knowledge of medical terminology if a non-trained interpreter is assisted during a consultation. We can give the patients advice regarding medical interpretation.

Medical fees

Each medical activity has its own stipulated 'medical fee point' and the unit price for 1 point represents ￥10 for patients with an effective Japanese public health insurance under the Health Care Insurance System in Japan.

Payment

*All your hospital expenses are calculated at the end of each month and on your discharge day. Please settle your bill through the coordinate company. All payments must be made in full by the date due.

Payment at the reception

We accepts cash（only Japanese yen）or credit cards.
Available credit cards are VISA, Master Card, JCB, AMERICAN EXPRESS.
E-money is not accepted.

Payment at a financial institution

Please transfer invoice payment to the designated financial institution. In case of overseas remittance, please transfer the money to Kobe University Hospital ICCRC. Bank transfer fees must be paid by the patient.

For further contact, please refer “inquiries” page.