On the day of hospitalization, bring the necessary documents and visit the Center for Patient Support Admission Support Counter B12 (on the first floor of the First Building) between 8:30 AM and 5:15 PM (weekdays only). Be sure to complete the admission procedures before going to the Medical Ward. In case of hospitalization outside regular hours or for emergency, please visit the Center for Patient Support Admission/Discharge Support Counter between 8:30 AM and 5:15 PM on a weekday after hospitalization.
After the procedures for admission, you will be guided to the hospital ward.

Please bring the following items. Daily necessities can also be purchased at our store.
Although you can bring your pajamas or sleepwear, we rent out hospital sleepwear (hospital gown).

Please contact the nurse’s station of your ward. In principle, we will require approximately 3 weeks after discharge for preparation. If you receive a diagnostic report during your hospitalization, the fee will be added to your hospitalization expenses. If you receive such a document after discharge, you will be asked to pay the diagnostic report fee when you receive it.

Please apply at the counter which issues documents and certificates.

We take the utmost care to prevent infections in our hospital patients and our system is set up accordingly, but in certain cases, we may need to ask you to cooperate with room entry restrictions or isolation procedures.

For treatment purposes, all inpatients are forbidden from smoking anywhere in the premises of the hospital.
If you smoke, please try your best to quit smoking before your admission.

In general, we ask patient's family to refrain from accompanying the patient. However, if necessary based on the patients' condition and for other reasons, the physician may give permission to family members (limited to family members only).
In this case, please ask the ward nurse about the proper procedure for accompaniment.

Each floor has a bathroom and shower rooms. Bathing requires permission from a physician.

the button is located around the pillow on your bed. Press the button when you would like to call a nurse.

To avoid delay in finding a patient in an emergency, please keep curtains open except when you need to change clothes, take examinations, or relieve yourself.

the lights in patient rooms are turned on at 6 AM and turned off at 9 PM. When you use a reading light or head board lighting, please make sure to turn it off by 10 PM.

In order to leave the hospital for a short period of time or overnight, you must first receive permission from your physician. there is a designated form to be filled, and please ask your doctor or nurse for a copy.
If you need to leave your medical ward, please be sure to let your nurse know.

To watch TV or listen to the radio, please use earphones so as not to disturb other patients. Please refrain from using these devices past 10 PM.

A prepaid TV card can be used to operate the TV and refrigerator in your room, as well as washing machines and drying machines in the laundromat on each floor. You can purchase a prepaid TV card at one of the TV card vending machines.

It costs 126 yen (including consumption tax) per day, which is not covered by insurance.

You do not need to wash them.
You will receive two or three hospital gowns a week (three from June to September and two from October to May).

If you bring in your sleepwear, you can wash them home, or you can use a laundromat (*charged) in the ward to wash them yourself.

Please put them into the laundry box inside the bathing room.

Please ask our personnel at the staff station.

Please try to eat your meal as soon as you receive it.
To avoid issues with food sanitation and to ensure the safety of your food, we will be collecting all meal trays 60 minutes after they are provided.

It will be prepared according to the patient's condition.

We can provide a special menu to patients who currently eat general hospital meals or “special therapeutic meals”.
You can order the special meals using the touch panels in the medical ward. Please feel free to ask the staff about how to use the touch panel.

As per the Health Insurance Act there is an extra charge payable for each of these special meals.

In either of the above cases, that consultation will be considered outpatient treatment and you will be charged for it separately from your hospitalization costs. Hospital charges will be calculated for all patients according to the regular billing schedule and when you are being discharged. Please pay at those specified times.

If you happen to consult the Oral & Maxillofacial Surgery clinic on the day that you are discharged, calculations for those costs will be determined at a later date, so your charges for that visit will be charged to you after you are discharged. Please pay those charges when you next visit the hospital after you have been discharged.

Basically, hospitalization expenses will be charged at the time of discharge. However, if you are hospitalized over multiple months, hospital charges will be calculated at the end of each month and you will be billed after the 10th. Please settle your bill by the due date, either at our designated bank, post office, convenient store (for amounts less than 300,000 yen), or at the automatic payment machine on the first floor of the Outpatient Building.

In order to prevent crowding, please try to complete your payment between the hours of 9:00 to 10:30 AM or from 1 to 4 PM on weekdays (Mondays through Fridays).