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外国人の患者様へ Foreign Patients

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Patients without an effective Japanese public health insurance

Reception Procedure Medical Interpretation Service Medical Fees Payment Miscellaneous

Reception

・In principle, the International Clinical Cancer Research Center (ICCRC) does not accept first-time visitors.
・The first appointment must be made by Kobe University Hospital International Medical Communication Center (IMCC).

Contact

Kobe University Hospital
International Medical Communication Center (IMCC)

Procedure

・ICCRC will provide a list of medical coordinate companies* affiliated with Kobe University Hospital to foreign patients if needed.

*Medical coordinate companies are registered guarantors and support international patients to obtain medical visas. They also support all the necessary arrangements including air travel (arrival and return), accommodation reservations, as well as appointments for receiving medical care at the hospital, arrangements for an interpreter, and carrying out payments on the patient’s behalf, and so on.
・Please check with the medical coordinate companies below for details.

Affiliated medical coordinate companies

Medical Interpretation Service

・ICCRC requires all foreign patients to visit the hospital with a medical interpreter.
・Kobe University Hospital IMCC can give the patients advice regarding medical interpretation.
- Due to the risks of using an untrained interpreter in medical settings -
ICCRC requests a designated or trained medical interpreter even if a patient has their own interpreter or someone proficient in Japanese. There is a risk of misinterpretation due to a lack of knowledge of medical terminology if a non-trained interpreter is used during a consultation.

Medical Fees

・Each medical activity has its own stipulated 'medical fee point' and the unit price for 1 point represents ¥10 for patients with an effective Japanese public health insurance under the Health Care Insurance System in Japan. The medical fee is calculated by adding 'points' of provided medical services and patients make co-payment according to their enrolled insurance program.
・Patients without effective Japanese health insurance will be charged ¥30 per 1 point in the Hospital from October 1st, 2018. (Not including consumption tax)

Payment

Payment at the Reception

・ICCRC accepts cash（only Japanese yen）or credit cards.
Available credit cards are VISA, Master Card, JCB, AMERICAN EXPRESS.
・We do not accept e-money.

Payment at a financial institution

・Please transfer invoice payment to the designated financial institution.
・In case of overseas remittance, please transfer the money to Kobe University Hospital ICCRC.

Miscellaneous

・ICCRC does not provide support to foreign patients in obtaining a medical visa. Please ask the medical coordinate company for assistance in obtaining a medical visa.
・Please ask any other questions to IMCC.

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