Welcome to Kobe University Hospital
Kobe University Hospital provides advanced medical care for international patients seeking diagnosis, treatment, or specialist consultation in Japan.
For Patients Living in Japan
If you currently live in Japan and are covered by the Japanese National Health Insurance or another Japanese public health insurance plan, please visit the Kobe University Hospital website for domestic patients instead of using this international patient service.
Medical Services for Overseas Patients
Explore the specialized departments and advanced medical services available to overseas patients at Kobe University Hospital.
→ Explore Our Medical Services
How to Access Our Medical Care
- Prepare your medical records
- Contact a medical coordinator
- Optional online consultation
- Acceptance assessment (typically completed on the same day or within a few days)
- Travel preparation
- Visit Kobe University Hospital
Support for International Patients
- Review of medical information and case assessment
- Guidance throughout the acceptance process
- Assistance during hospital visits
- Admission support
- Communication with the treating department
- Follow-up communication when needed
Frequently Asked Questions
- Can I apply from overseas?
- Yes. Patients living outside Japan may contact the International Medical Communication Center (IMCC) or medical coordinators before traveling . We can review your inquiry, explain the required documents, and advise whether treatment or a second opinion at Kobe University Hospital may be possible.
- Do I need a referral letter?
- No, not always. A referral letter is helpful, but you may contact IMCC or medical coordinators even if you do not have one at the time of your initial inquiry. If available, please share any relevant medical information, such as medical records, imaging studies, pathology reports, or a summary of your condition and treatment history. We will review the available information and let you know if any additional documents are needed.
- Can I receive an online consultation?
- Yes, online consultation may be available in selected cases. This can be useful for obtaining a second opinion or discussing whether treatment in Japan would be appropriate before traveling. Availability depends on the medical condition, the department involved, and the documents provided in advance.
- How long does the process take?
- Once IMCC receives your inquiry, we will assess whether your case can be accepted at Kobe University Hospital and provide an initial response on the same day whenever possible, or at least within a few days. If the case is accepted, additional time may be needed to arrange appointments, travel, and admission.
- Can a family member accompany me?
- Yes. A family member or another support person may accompany the patient. However, the number of accompanying persons may be limited depending on the patient’s condition, room availability, and hospital policies. We recommend discussing this with your medical coordinator or with IMCC in advance.
Costs and Payment
The estimated cost of medical services will be provided in advance whenever possible, based on the available medical information and proposed treatment plan.
Payment procedures and available payment methods may vary depending on your medical coordination company. Please consult your coordinator for details regarding deposits, payment schedules, and remittance arrangements.
Living in Kobe
Safe and comfortable city
Easy access from Osaka and Kansai Airport
International community
Rich culture and cuisine
Visa Information
Depending on your nationality and treatment plan, a visa may be required for travel to Japan.
If a Medical Stay Visa is necessary, visa arrangements are generally made through a registered medical coordinator or guarantor organization in Japan.
Please consult your medical coordination company regarding visa requirements.
Contact us
International Medical Communication Center imcc@med.kobe-u.ac.jp
